Effective Date: Jan 1, 2025

 

Welcome to FIYA! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the FIYA mobile app. By using our app, you agree to the terms outlined below.

 

1. Information We Collect

 

When you use FIYA, we may collect the following information:

 

•      Personal Information: Name, email address, weight, height, and other details you provide during sign-up.

•      Uploaded Media: Images you upload within the app.

•      Payment Information: Payment details processed via Apple Pay and Google Pay for subscriptions.

•      Device Information: Details such as device type, operating system, and app usage patterns.

 

2. How We Use Your Information

 

Your data is used exclusively to provide and improve the functionality of the app, including:

 

•      Personalizing your fitness experience.

•      Analyzing your progress and generating reports.

•      Managing subscriptions and payments.

•      Providing customer support and addressing queries.

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

3. Subscription and Payments

 

•      Payments for subscriptions are processed securely through Apple Pay and Google Pay.

•      Your payment information is handled by these platforms and is not stored or accessed by FIYA.

•      You may unsubscribe or cancel your subscription anytime via your respective app store settings.

 

4. Account Deletion

 

You have the right to delete your account and associated data at any time. Upon deletion, all your personal information, including uploaded images, will be permanently removed from our servers.

 

5. Data Security

 

We prioritize the protection of your personal information by:

 

•      Encrypting data during transmission and storage.

•      Implementing regular security audits and updates.

•      Restricting access to authorized personnel only.

 

However, no system can guarantee 100% security, so we recommend taking precautions when sharing sensitive data.

 

6. Third-Party Services

 

•      Payment Processors: Apple Pay and Google Pay handle all subscription transactions. Their privacy policies apply to such transactions.

•      Analytics Providers: We may use third-party analytics tools to improve app functionality. These tools anonymize and aggregate data.

 

7. Your Rights

 

As a user, you have the right to:

 

•      Access the personal data we store about you.

•      Update or correct your information.

•      Request the deletion of your data.

 

For any such requests, please contact us at [Insert Support Email].

 

8. Changes to the Privacy Policy

 

We may update this Privacy Policy periodically. Any changes will be notified via the app or email. Continued use of the app after updates constitutes your acceptance of the revised policy.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: info@fiya.ae

Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E